FAQs
Castle Fuel staff are always here to answer your home home heating and Diesel questions. We look forward to assisting you!
Q: Is there a minimum delivery?
Yes. 150 Gallons
Q: Do you accept credit cards?
Yes. We prefer Mastercard and Visa
Q: Can I schedule a delivery time?
Due to the nature of the business, it is not possible to schedule a delivery time. We do not want our customers to have to wait for us and therefore accept a variety of payment methods so that you do not have to be at home to make a payment
Q: The price decreased after I placed my order. Can I have the lower price?
A: Due to the nature of the market, it is not possible to predict if the price will increase or decrease. We purchase our fuel based on the orders we receive. Therefore, prices are set when you place your order, not when the fuel is delivered, and it cannot be adjusted (our vendors will not adjust our price after we purchase fuel at a higher price).
Q: I cannot wait for a delivery, what can I do?
Diesel fuel is very similar to heating fuel and can be purchased at most gas stations. This will hold you over until we are able to get you a full delivery. You can also contct us and we will do an Emergency Delivery of 5 gallons for you.
